| AI isn't replacing SREs, it's deskilling them(newsletter.signoz.io) | |
| 610 points by dorianniemiec 21 hours ago | 455 comments | |
tl;dr: Drawing on Lisanne Bainbridge's 1983 "Ironies of Automation," the author argues that as AI handles routine incident response, SREs lose the hands-on practice needed to build intuition for the rare, novel outages that still require human expertise — a problem compounded by "never-skilling" among juniors who never develop those skills in the first place. Proposed mitigations include deliberately reserving incidents for human practice and designing AI as a collaborator rather than a supervisor-approved autopilot. The piece is also a soft pitch for SigNoz's observability-native AI approach. | |
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