LG denies TV spying claims, says tracking and snooping concerns 'not true'(tomshardware.com)
561 points by datakan 2 days ago | 431 comments
tl;dr: LG has denied Gamers Nexus's claims that its smart TVs constantly log user data, record ambient audio in standby, and covertly surveil users, stating voice processing only occurs after pressing the remote's voice button or activating the opt-in "Hi LG" wake word. LG confirmed its TVs scan local networks for connected devices but says this is standard smart TV behavior, and that ACR-based ad personalization requires explicit opt-in. LG did not address other claims from the video, such as transcripts allegedly stored in plain text.
HN Discussion:
  • LG's ACR audio-only claim is implausible and contradicted by research
  • LG's statements use weasel language that could technically be true while still enabling near-constant recording
  • LG's opt-in claims contradict actual user experience with dark patterns during setup
  • LG contradicts itself since wake word detection inherently requires ambient audio monitoring
  • Broader concern about losing ability to disconnect devices as cellular radios become standard